Agency detail - description
You will find here simple descriptions of all features that you may see in the section Agency detail.
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You will find here simple descriptions of all features that you may see in the section Agency detail.
Last updated
1) Currency - the currency that appears on your TRIP GATE front-end
2) Time zone - time zone set up for your area
3) Currency - The currency set up in Galileo. This is the currency in which search results are displayed. If this currency differs from your default currency set up in the Galileo GDS, an exchange rate is applied to calculate the prices shown to customers. The original prices remain unchanged in the Galileo GDS.
4) Last Ticketing Day - The date shown to customers as the final date for paying for or issuing e-tickets. This date appears during the booking process and in booking confirmations.
Based on Tariff in GDS - Set according to the specific fare conditions in the GDS.
Date of Booking Creation - The same day the booking is made.
Date of Booking Creation +1 - The day after the booking is made, if the fare conditions do not specify a shorter deadline.
Date of Booking Creation +2 to +6 - As described above, depending on fare conditions.
Note: If the GDS specifies a shorter time frame than the one set in TRIP GATE, the Due Date on the ticket itinerary may differ from your settings.
5) Maximum Number of Requests on MultiHAPs - This setting relates to the MultiPCC functionality and defines the maximum number of parallel requests sent to the GDS per single search request initiated by the customer. This setting can only be modified by the system administrator.
6) Reservation Check in GDS - Activates the automated process for checking the status of bookings in the GDS. If the agent updates the ticket status in the terminal from Active to Issued or Canceled, this status is also updated in TRIP GATE. The automated check runs four times a day. This setting can only be changed by the system administrator.
7) Start Date for Check - Specifies the date from which active tickets are checked in the GDS. Before the check, the automated system prepares a set of bookings between the current date and the date configured in the TRIP GATE back office (inclusive). From this set, it only checks bookings where fewer than 48 hours have passed since the arrival time of the last segment. This setting can only be changed by the system administrator.
8) Exclude Surrounding Airports in Search Results - Here, you can specify whether TRIP GATE should exclude search results for other airports within the same city or parent destination (e.g., LON) when searching for flights to a specific airport (e.g., LHR).
9) Host Access Profile (HAP) - Your connection to Galileo. You need to configure a Master GTID and create a robotic GWS sign-on with settings set to Multiterminal U (Unlimited). Once this is configured, request a HAP from API Support. DynGalileoProd or DynGalileoCopy indicates whether this connection is for the Production or Copy system.
Note: This connection is required to enable special offers and automated e-ticketing, features available only in the Enhanced and Enterprise versions of GOL IBE.
10) Private Fares Account Code - Here, you can enter your Private Fares Account Code.
11) Custom Check RULA - Here, you can insert your custom check rules.
12) Pseudo City Code (PCC) - The PCC used by your agency for search and booking.
13) PNR Queue Number - The queue number where bookings from Galileo are sent.
14) PNR Queue Category - Queue categories used to sort messages.
15) GTID Itinerary Printers - The ID of the printer for itineraries.
Note: This feature is available only in the Enhanced and Enterprise versions of GOL IBE.
16) GTID Ticket Printers - The ID of the printer for tickets.
Note: This feature is available only in the Enhanced and Enterprise versions of GOL IBE.
17) GTID MIR Printer - The ID of the printer for MIR files.
18) BLOCK BOOKINGS - Five scenarios in which a booking is blocked by the system. This section prevents creating bookings that would differ in price or otherwise be unsuitable for your clients.
19) Allowed Stored Price Higher than BB Maximum of: This setting specifies the maximum amount by which the price saved in the booking may exceed the price returned during the search. Example: The price may only be up to 1 CZK higher. If this limit is exceeded, the booking is not completed and is canceled in the GDS.
20) Allowed Stored Price Lower than BB Maximum of: This setting specifies the maximum amount by which the price saved in the booking may be lower than the price returned during the search. If this limit is exceeded, the booking is not completed from the customer's perspective and is canceled in the GDS. Example: The price may be up to 99,999,999,999.99 CZK lower.
21) Block Bookings Without a Quote: Booking is blocked if pricing is not saved or is missing.
22) Block Non E-ticketable Bookings: Booking is not created if it is not possible to issue an e-ticket automatically.
23) Block Unconfirmed Reservations Within 5 Seconds: Booking is not created if Galileo does not confirm it within 5 seconds.
24) Special Offers Note: This feature is available only in the Enhanced and Enterprise versions of GOL IBE.
The Special Offers feature enables an automated process where the system generates the cheapest flights and displays them in the agency's admin console, under Prices - Special Offers Extended.
Maximum Number of Automatic Special Offers - Sets the maximum quantity of special offers displayed by the system.
Create Automatic Special Offers with Fixed Fee - If selected, GOL IBE automatically applies the service fee from the original bookings to the suggested special offers.
24) Travel document information
To read more just visit the page How to manage travel documents in TRIP GATE?
25) Contact details
To read more about e-mail notifications / contact information and billig address sections just click through the text of section that interests you.
26) Selected Connectors This section displays the connectors that are enabled for your agency profile. This is a technical matter typically managed by administrators.
27) Offline and Online Payment Method Types This section displays the payment methods enabled on your TRIP GATE front end. These are configured based on the information provided in our implementation form.
