How to handle bookings in GOL IBE?

You will find the list of all bookings made via GOL IBE in the section Reservations.

The list of bookings provides you with a fast information about each booking.

If you click at:

1) DETAIL > you get to the detail of booking. You will be able to see even more information then showed in the list. Every single booking detail includes also ticket itinerary.

2) EDIT > you will be able e.g. to change payment status, add own remarks, cancel the booking

3) CANCEL > if you click at this button, that booking will be canceled immediately .

( Booking will be canceled also directly in Smartpoint.)

Reservation details

• Id - booking id

• Reservation code - PNR

• Var. symbol - variable symbol for payment by bank transfer / by credit card

• Created - date of booking creation

• Connector - name of connector that connects your agency PCC to the system

• Dealer - Dealer

• Dealer´s agency - Agency

• Customer (Username) - if booking created by registered customer

• Resevation status - status may be Active - Canceled - Issued

• Payment status - status may be Paid and Unpaid. Payment status changes only in case booking is paid via credit card.

• Due Date - Last ticketing date settled by you (if carrier does require payment earlier then you)

• Total price - total price

• Service fee - service fee

• Dealer´s comm. - commission

How to export the list of bookings?

1) Choose time period for your statistic

2) Press button Export in CSV or Export in Excel.