🇬🇧
GOL IBE Admin Console
  • 1. GOL IBE
    • 1. GOL IBE - intro
    • 2. GOL IBE - step by step
      • Agency
        • Agency detail - description
        • Where to set up payment due date for bookings created on your front-end?
        • What if I have Private Fare Account Code?
        • What about PNR Queue number in GOL IBE?
        • Where to insert GTID printers for automated e-ticketing?
        • How to manage travel documents in GOL IBE?
        • How to administrate notifications in section Agency?
        • How to customize section From e-mail:?
        • What is section E-mail notifications good for?
        • Where do I set up contact information and billing details?
        • How to set up working hours ?
        • How to set up working hours exception?
        • How to add a fee for payment method?
      • Dealers
        • Customization via Dealer -Front-end-settings
          • Where can you download the HTML package?
          • How do you change the title of your front-end?
          • How to rewrite our text for SEO?
          • Where can you insert your agency URL under your logo?
          • Wait page - what is it good for?
          • Where can you insert / change agency logo on your GOL IBE front-end?
          • How do you customize colours of your GOL IBE front-end?
          • Basic frontend customization
          • Frontend color customization
          • Where can you insert favicon?
          • How to change background on your frontend?
        • Customization via Dealer - EDIT
          • How to set up a multi-currency?
          • How to set up default city for departure on my GOL IBE search form?
          • How to modify dates of departure and arrival on my GOL IBE search form?
      • Customers
        • How to create customer database?
        • Advantages of customer database for your clients
        • Advantages of customer database for you
      • Reservations
        • GOL IBE - How to handle bookings in admin console
        • GOL IBE - How to handle bookings with clients
      • Prices
        • How to handle service fees?
        • How to handle service fees for 2OWs?
        • How to manage promocodes?
        • What is section Commissions and discounts good for ?
        • How to create discount for certain carrier and certain flight?
        • How to handle special offers?
      • Code lists
        • Destination filters
        • Carriers
        • What is section Flush cashes good for?
        • What is section Flush HTML cashes good for?
        • How about section Blocked e-mails?
      • Users
      • Notifications
        • Notification templates
        • Sent notifications
      • Supporting texts
        • Supporting text
          • How to edit your ticket itinerary template?
          • How to manage terms & conditions ?
          • How to create menu on your front-end?
          • CSS
          • How to create a footer?
        • Reservation remarks
      • Statistics
    • 3. GOL IBE - basic settings
      • How to implement the air ticket search form into your agency website?
      • How to set up service fee?
      • How to design your GOL IBE site ?
      • How to set up working hours in your GOL IBE ?
      • How to customize notifications in your GOL IBE ?
    • 4. GOL IBE - advanced settings
      • How to handle Parallel requests?
      • What is MultiPCC request about?
      • How to handle MIR?
      • How to add a service fee from airline commission?
    • 5. GOL IBE - FAQs
      • How to set up working hours?
      • How to manage section working hours exceptions?
      • How to handle bookings in GOL IBE?
      • How to export the list of bookings?
      • How to create a service fee?
      • What is section Flush cashes good for?
      • What is section Flush HMTL cashes good for?
      • How to stop someone from sending fake booking?
      • How to create a new user´s access?
      • What types of notifications are the most used ones and what are these good for?
      • How to manage terms and conditions?
      • How to edit your ticket itinerary template?
      • How to create menu on your front-end?
      • Help for color customization of your GOL IBE of your GOL IBE frontend.
      • How to handle carrier on your search form ?
      • How to implement air ticket search form?
      • How to handle special offers?
      • How to create footer on your frontend?
      • How to manage travel documents in GOL IBE?
      • How to change background on your frontend?
      • Basic fronted customization
      • How to add a fee for payment method
      • How to customize section From e-mail:?
      • How to create a footer?
      • How to manage own GOL IBE user´s account?
      • What is section Destination filters good for?
      • What is section E-mail notifications good for?
      • How to customize your domain?
      • How to manage Notifications ?
      • How to customize your domain?
      • What is the difference between section Service fees - dealers and Service fees - agency?
      • How to handle bookings with clients?
      • How to create discount for certain carrier and certain flight?
      • What is our 2OW combination about?
      • How to handle service fees for 2OWs?
      • How to set up a multi-currency?
    • 6. GOL IBE - versions
      • GOL IBE standard
      • GOL IBE enhanced
      • GOL IBE enterprise
  • 2. TRIP GATE
    • 1. TRIP GATE - introduction
    • 2. TRIP GATE - step by step
      • TRIP GATE - Agency
        • Agency detail - description
        • Where to set up payment due date for bookings created on your front-end?
        • What if I have Private Fare Account Code?
        • What about PNR Queue number in TRIP GATE?
        • Where to insert GTID printers for automated e-ticketing?
        • How to manage travel documents in TRIP GATE ?
        • How to administrate notifications in section Agency?
        • How to customize section From e-mail:?
        • What is section E-mail notifications good for?
        • Where do I set up contact information and billing details?
        • How to set up working hours in your TRIP GATE ?
        • How to set up working hours exception?
        • How to add a fee for payment method?
    • 3. TRIP GATE - basic settings
    • 4. TRIP GATE - advanced settings
    • 5. TRIP GATE - FAQs
    • 6. TRIP GATE - versions
    • 7. TRIPGATE - user guide for company
  • 3. GOL MOBILE
    • How to work with booking import feature?
  • 4. GOL API
  • 5. LCC
    • 8. COMMISSION MANAGER
  • 6. NDC
  • 7. FLIGHT WATCH DOG
    • Flight Watch Dog management
  • 8. COMMISSION MANAGER
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  1. 1. GOL IBE
  2. 2. GOL IBE - step by step
  3. Notifications

Notification templates

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Last updated 4 months ago

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1) How to get to section Notification templates?

1) Log into admin console.

2) Go to the section Notifications - Notification templates.

You will find all notification templates in this section.

You are welcome to :

  • EDIT - here you may modify the way your notification looks like. You may edit text, change colours, insert logo etc.

  • DELIVERY - here you may specify what users should receive that specific notification.

  • COPY - by clicking at this option you create a copy

  • DELETE - by clicking at this option you delete that notification. We do not recommend to do this.

2) What types of notifications are the most used ones and what are these good for?

  • GOL IBE - Registration - notification goes to the person that registered in your GOL IBE account.

Such person became registered customer of yours.

  • GOL IBE - Forgotten password - notification is sent to the person that clicks at Forgotten password text on your GOL IBE front-end. In such case client gets the chance to create a new password to log into GOL IBE site.

  • Airtickets - Booking created - anytime someone creates a booking on your GOL IBE front-end this notification goes to the client as confirmation.

  • Airtickets - Booking canceled - anytime booking is canceled confirmation goes to the client.

  • Payments - Booking paid - in case there is payment via credit card available for your client in such case and payment for booking is succesful this informaton goes to the client.

3) How to edit the way notification looks like?

1) Log into administration console.

2) Go to the section Notification templates .

3) Choose the notification you would like to manage.

4) Click at button EDIT.

( If you have more then one language versions you have to choose from the list of language templates and then press once again EDIT to get to the body of the template.)

There are two ways how to modify your notifications.

Simple way and by using html coding.

3a)Simple way

1) To make simple editations just click at blue window you find on a task bar menu.

Ticket itinerary will be fully at your disposal.

2) Just click into the template and start with editation.

Here you may add/change/delete the text, logo etc.

3) As soon as you are done with updates just save changes.

How to add a logo into your notification template?

While modifying your template this way

  • Choose an area in your template where you want to have your logo.

  • Copy (CTRL + C) your logo from your source.

  • Paste (CTRL + V) your logo in your template.

Logo gets there this way.

Save changes.

3 b) Editation via HTML

If you prefer editation via HTML just click on HTML on template task bar menu and go ahead.

4) Notification types - will be soon updated

5) Notification recipients

You may manage the delivery of every single notification you have set up in the system.

To manage this fact just click at button DELIVERY on the ride side.

Just tick/ untick wished recepient you need to and save changes.

This way you can manage any notification delivery.

Recipients - EXPLANATION

  • to customer - person that makes a booking / traveler

  • to passengers - traveler in Trip Gate - this recepient is not for GOL IBE

  • to dealer - agency in the role of dealer

  • to agency - owner of an account in GOL IBE

  • to configurator - system provider (it is us)

further settings

  • send itinerary - to manage attachments that are attached to certain notifications.


📩 Feel free to contact us at: gol_support@cee-systems.com.