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GOL IBE Admin Console
  • 1. GOL IBE
    • 1. GOL IBE - intro
    • 2. GOL IBE - step by step
      • Agency
        • Agency detail - description
        • Where to set up payment due date for bookings created on your front-end?
        • What if I have Private Fare Account Code?
        • What about PNR Queue number in GOL IBE?
        • Where to insert GTID printers for automated e-ticketing?
        • How to manage travel documents in GOL IBE?
        • How to administrate notifications in section Agency?
        • How to customize section From e-mail:?
        • What is section E-mail notifications good for?
        • Where do I set up contact information and billing details?
        • How to set up working hours ?
        • How to set up working hours exception?
        • How to add a fee for payment method?
      • Dealers
        • Customization via Dealer -Front-end-settings
          • Where can you download the HTML package?
          • How do you change the title of your front-end?
          • How to rewrite our text for SEO?
          • Where can you insert your agency URL under your logo?
          • Wait page - what is it good for?
          • Where can you insert / change agency logo on your GOL IBE front-end?
          • How do you customize colours of your GOL IBE front-end?
          • Basic frontend customization
          • Frontend color customization
          • Where can you insert favicon?
          • How to change background on your frontend?
        • Customization via Dealer - EDIT
          • How to set up a multi-currency?
          • How to set up default city for departure on my GOL IBE search form?
          • How to modify dates of departure and arrival on my GOL IBE search form?
      • Customers
        • How to create customer database?
        • Advantages of customer database for your clients
        • Advantages of customer database for you
      • Reservations
        • GOL IBE - How to handle bookings in admin console
        • GOL IBE - How to handle bookings with clients
      • Prices
        • How to handle service fees?
        • How to handle service fees for 2OWs?
        • How to manage promocodes?
        • What is section Commissions and discounts good for ?
        • How to create discount for certain carrier and certain flight?
        • How to handle special offers?
      • Code lists
        • Destination filters
        • Carriers
        • What is section Flush cashes good for?
        • What is section Flush HTML cashes good for?
        • How about section Blocked e-mails?
      • Users
      • Notifications
        • Notification templates
        • Sent notifications
      • Supporting texts
        • Supporting text
          • How to edit your ticket itinerary template?
          • How to manage terms & conditions ?
          • How to create menu on your front-end?
          • CSS
          • How to create a footer?
        • Reservation remarks
      • Statistics
    • 3. GOL IBE - basic settings
      • How to implement the air ticket search form into your agency website?
      • How to set up service fee?
      • How to design your GOL IBE site ?
      • How to set up working hours in your GOL IBE ?
      • How to customize notifications in your GOL IBE ?
    • 4. GOL IBE - advanced settings
      • How to handle Parallel requests?
      • What is MultiPCC request about?
      • How to handle MIR?
      • How to add a service fee from airline commission?
    • 5. GOL IBE - FAQs
      • How to set up working hours?
      • How to manage section working hours exceptions?
      • How to handle bookings in GOL IBE?
      • How to export the list of bookings?
      • How to create a service fee?
      • What is section Flush cashes good for?
      • What is section Flush HMTL cashes good for?
      • How to stop someone from sending fake booking?
      • How to create a new user´s access?
      • What types of notifications are the most used ones and what are these good for?
      • How to manage terms and conditions?
      • How to edit your ticket itinerary template?
      • How to create menu on your front-end?
      • Help for color customization of your GOL IBE of your GOL IBE frontend.
      • How to handle carrier on your search form ?
      • How to implement air ticket search form?
      • How to handle special offers?
      • How to create footer on your frontend?
      • How to manage travel documents in GOL IBE?
      • How to change background on your frontend?
      • Basic fronted customization
      • How to add a fee for payment method
      • How to customize section From e-mail:?
      • How to create a footer?
      • How to manage own GOL IBE user´s account?
      • What is section Destination filters good for?
      • What is section E-mail notifications good for?
      • How to customize your domain?
      • How to manage Notifications ?
      • How to customize your domain?
      • What is the difference between section Service fees - dealers and Service fees - agency?
      • How to handle bookings with clients?
      • How to create discount for certain carrier and certain flight?
      • What is our 2OW combination about?
      • How to handle service fees for 2OWs?
      • How to set up a multi-currency?
    • 6. GOL IBE - versions
      • GOL IBE standard
      • GOL IBE enhanced
      • GOL IBE enterprise
  • 2. TRIP GATE
    • 1. TRIP GATE - introduction
    • 2. TRIP GATE - step by step
      • TRIP GATE - Agency
        • Agency detail - description
        • Where to set up payment due date for bookings created on your front-end?
        • What if I have Private Fare Account Code?
        • What about PNR Queue number in TRIP GATE?
        • Where to insert GTID printers for automated e-ticketing?
        • How to manage travel documents in TRIP GATE ?
        • How to administrate notifications in section Agency?
        • How to customize section From e-mail:?
        • What is section E-mail notifications good for?
        • Where do I set up contact information and billing details?
        • How to set up working hours in your TRIP GATE ?
        • How to set up working hours exception?
        • How to add a fee for payment method?
    • 3. TRIP GATE - basic settings
    • 4. TRIP GATE - advanced settings
    • 5. TRIP GATE - FAQs
    • 6. TRIP GATE - versions
    • 7. TRIPGATE - user guide for company
  • 3. GOL MOBILE
    • How to work with booking import feature?
  • 4. GOL API
  • 5. LCC
    • 8. COMMISSION MANAGER
  • 6. NDC
  • 7. FLIGHT WATCH DOG
    • Flight Watch Dog management
  • 8. COMMISSION MANAGER
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  1. 1. GOL IBE
  2. 2. GOL IBE - step by step
  3. Agency

What about PNR Queue number in GOL IBE?

Thanks to PNR Queue number set up in GOL IBE all your bookings done via your GOL IBE front-end are sorted in that specific queue.

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Last updated 1 month ago

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What is the "PNR Queue Number" in GOL IBE?

The PNR Queue Number is the designated queue in which all bookings created via your GOL IBE website are collected within Smartpoint.

How to Change/Set Up the PNR Queue Number?

  1. Log in to the admin console.

  2. Navigate to Agency - Agency Detail - Change Settings. Here, you can add or edit your PNR Queue Number as needed.

  3. Save changes once updated.

🎥 To get to know more just feel free to see our video help:

📩 Feel free to contact us at: gol_support@cee-systems.com.

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How to change queue number?
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